Post-occupancy feedback should guide housing design, report urges

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Three years of post-occupancy research by QOLF Consulting highlights the importance of lived experience in shaping healthier, better quality housing

new report from QOLF Consulting, part of the Quality of Life Foundation, calls on the built environment sector to place resident experience at the heart of housing design, planning and delivery. Based on three years of post-occupancy evaluations across England, the findings seek to provide a framework for aligning quality of life with housing quantity.

The study, Creating Better Places by Learning from People’s Lived Experience, draws on feedback from residents living in new housing developments in urban, suburban and rural-edge locations. It combines qualitative and quantitative data to assess how new homes and neighbourhoods perform against the foundation’s six-part Quality of Life Framework.

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