Jack Carter Architects has won planning for a £75m call centre and offices for Santander in Bootle.

The design, featuring a composite of CLT and a steel frame, will replace existing offices to rehouse 2,500 staff. Construction is set to start in March 2020.

Carter’s practice (JCA) was brought in last year by builder Osborne & Co because he impressed one of its directors, Flan McNamara, the man who built the Shard. They worked together on the News Building at the foot of the Shard when Carter was lead architect working for Renzo Piano Building Workshop (RPBW).

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