The Coach: What’s so good about certainty anyway?

Louise Rodgers crop 2

We’ve never been able to predict the future – and that’s not such a bad thing, says Louise Rodgers

I was reminded this week of Kanter’s Law. “In the middle, everything looks like a failure,” according to Rosabeth Moss Kanter, a professor at Harvard Business School.

Kanter’s Law of management was developed to describe that uncomfortable phase of mid-transition when an organisation is going through great change. The middles of change are miserable, she says, because it’s hard to know exactly how things will pan out. It is also more difficult to motivate people and keep them committed to the end goal.

Kanter’s Law assumes a direct line of sight between where you are and where you plan to be. This is where its relevance parts company with the changes we are now going through. She didn’t factor a global pandemic into the mix.

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