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QS made formal complaint about ‘frustrations and concerns’ with ‘nonchalant’ contractor
A consultant advising the client for the Grenfell Tower refurbishment complained that he had never “worked with a contractor operating with this level of nonchalance”.
The completion of the refurbishment project was “becoming a farce”, warned Neil Reed of Artelia Projects in an email sent to a colleague, Simon Cash, in May 2016, the month the project was supposed to complete.
His email came just over a month after he lodged a formal complaint with the contractor, Rydon, expressing “frustrations and concerns about a number of current issues with the project”.
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