All Helpdesk articles – Page 4

  • Features

    Helpdesk - Do we need Acrobat Professional?

    2005-06-17T00:00:00Z

    Most people have free PDF reading and writing software on their PC, but is it worth paying for upgraded versions such as Acrobat Professional? What extras do you get for your money and are they relevant to architects?

  • Features

    Helpdesk: Is it safe to stray from microsoft?

    2005-05-20T00:00:00Z

    I’ve heard that there are free alternatives to Microsoft products on the web. Are they any good, and can I trust them?

  • Features

    Helpdesk

    2005-03-18T00:00:00Z

    What web access?What do I need for internet access?Henrik Kiertzner, of Arup, replies: The days of dial-up modems and expensive ISDN for internet access are now behind us. A massive proportion of the UK population can now get broadband Internet access at low prices. Invest in a broadband router, connect ...

  • Features

    Helpdesk

    2005-02-18T00:00:00Z

    Spam pestSpam — it’s a nightmare. Is there anything I can do to control it?Henrik Kiertzner replies: In practical terms, there are ways of configuring more modern email clients - Outlook 2003, for example - to identify and delete spam automatically. An alternative would be to contract with one of ...

  • Features

    Helpdesk

    2005-01-21T00:00:00Z

    Each month readers can email us with IT-related queries, which will be published anonymously. Our Helpdesk team (independent IT consultant Stephen Pacey and Henrik Kiertzner, IT chief at Arup) will attempt to solve your queries — but readers are also invited to submit answers of their own.