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Sarah. I agree - this project looks lovely - a testament to your skill, and that of the contractor. And no UPVC in sight.

But then, someone who lives in a house two doors down receives a letter through the door from a company who say they specialise in retrofit, and they know the planning system. Before you know it, an overworked planning officer gives consent for a development that on paper looks similar to yours, but in effect, is a world apart.

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