Clients don’t come first, employees do


There are a lot of unhappy members of staff out there in urgent need of attention says Lindsay Urquhart

It was Sir Richard Branson who apparently once said, “clients don’t come first. Employees come first. If you take care of your employees, they will take care of your clients.” Whatever you think about the billionaire teeth on legs, he certainly knows what it takes to create and run successful firms.

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