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I read Robert Sakula's letter too. He's living in a dream world. This perception that architects should be judged on 'design' alone is undermining the whole profession. Ok the tick box exercise is a pain, but design is a subjective thing (think design review...) and in my experience when it's part of a OJEU process does not lead to the 'best designer' winning the job.

Clients want good business people - they want a quality product, but they also want a good service and a supplier that won't go bust during the job. It's not about turnover, and in fact the bigger practices end up spending so much on their bids, that their service level is compromised. But at the end of the day design alone won't do it either.